TheUnemploymentDojo's Blog

How To Intimately Connect With Your Clients

Posted on: August 26, 2013

Very simple. Humanize it. As fake shallow conversations transpire, they have no resonance with your audience. Cheap talk about the weather, the news show that you really are not intimately connected with the individual.

  • Imagine your client as a great friend. How would you start a conversation? How about what’s been going on and how have you been?Get personal.
  • That’s a wonderful dress you have on or the tie matches perfectly with your shirt color…as a starter. Get uncomfortable to make them comfortable. Starting with compliments may be the hardest thing for you especially if you find it hard accepting compliments.
  • Ask questions. How often do you shop at…..Listen intimately and don’t interrupt. Interruption means whatever you’re saying has no bearing to me or is unimportant.(Very rude habit!) Let it be about them.
  • Make it easy for them to approach you. For someone to approach you and feel comfortable talking to you, you must be an approachable person. You become approachable by showing interest and not “badgering” the other party to volunteer information. They can only do it when they are ready. Most people either due to heartaches,painful pasts, current problems or even fear of judgement do not volunteer information readily. You’re job is to make them feel comfortable so that whenever they are ready, the information can flow seamlessly.
  • Finally don’t criticize. Even if you feel justified and mandated, don’t do it. It creates a wall and despise between you and your client. Make them genuinely feel important. The way you treat your clients will very much correlate with the take home you will make and eventually how you relate with people. The rewards are in the relationship.

 

Enjoy the Monday!

Lee Kariuki

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Lee Kariuki
1-888-MY-ETHER ext. 04466282

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